Pricing follows the depth of reading and the number of kitchens involved. Figures below are starting points in Malaysian Ringgit and exclude travel for optional on-site days outside Kota Kinabalu.
Ordering App Performance Review
From RM 4,800
One outlet, one primary ordering channel, four to six weeks of history, written brief, and a 90-minute debrief. Extra channels on the same outlet are usually RM 900–1,400 each once we see export quality.
Menu Item Signal Session
From RM 1,600
Half-day session with pre-read and a one-page keep/test/park note. Useful when you already trust overall volume but need dish-level clarity.
Multi-Outlet Compare Brief
Quoted
Begins with a scoping call. Most two-outlet compares land between RM 8,500 and RM 12,000; larger groups are priced after we see channel consistency across kitchens.
Follow-on reading
From RM 2,200
After a full review, a shorter re-read of a later window (for example post-menu change) is available without rebuilding the entire engagement.
What changes the estimate
- Number of outlets and whether menus are shared or heavily localised
- How many ordering apps must be reconciled in the same window
- Whether you can export clean CSVs or need slower portal screenshots
- Optional on-site days outside Sabah (travel and lodging billed at cost)
- Rush timelines under ten calendar days
How billing works
We invoice 50% to reserve the review window and 50% on delivery of the brief (before the debrief if you prefer). Signal sessions are invoiced in full when the date is confirmed. There is no subscription and no per-seat software fee — you are paying for the reading and the session time.
Next step
Request a quote with outlet count and apps in use. We confirm fees in writing before any data access begins.